The Customer Service & Support Bundle brings together 8 premium Excel and Google Sheets templates built to run your entire customer-service operation — from logging the first ticket to measuring customer satisfaction. Instead of buying each tool separately for $123.92, you get the complete pack for just $73.99, saving $49.93 (40% off). It is the fastest way for Support Leads and CX Managers to standardise tracking, reporting and follow-up across the whole team.
Customer Service & Support Bundle
8 Premium Templates · Excel + Google Sheets
Was $123.92 Now $73.99 Save 40%
🔑 Key Features of the Customer Service & Support Bundle
- 📊 Complete Support Coverage – dashboards and trackers for tickets, requests, complaints, satisfaction and contacts in one pack.
- 🎫 Ticket & Request Management – log, assign, prioritise and resolve issues with clear status tracking.
- 😀 CSAT & Satisfaction Analytics – measure satisfaction scores, trends and drivers to improve service quality.
- 😠 Complaint Handling – capture complaints, track resolution and keep a full audit trail in Google Sheets.
- 📇 Address Book & Follow-Up – keep customer contacts organised and never miss a follow-up call.
- 🖥️ IT Support & Services Reporting – helpdesk, technician and MSP-style dashboards included.
- 🔀 Two Platforms, One Price – works in Microsoft Excel and Google Sheets, no monthly fees.
- ⚙️ Plug-and-Play – pre-built formulas, charts and KPI cards; just enter your data.
- 🎨 Fully Customisable – adjust fields, colours and KPIs to match your team.
- 💰 40% Cheaper than buying the templates individually.
📦 What’s Inside the Customer Service & Support Bundle
- IT Support Ticket Dashboard in Excel – Track tickets, resolution time, technician performance and satisfaction with interactive charts.
IT Support Ticket Dashboard in Excel
- Customer Complaint Tracker in Google Sheets – Log, categorise and resolve customer complaints with a clean Google Sheets workflow.
Customer Complaint Tracker in Google Sheets
- Customer Service Dashboard in Excel – A complete service overview with KPI cards, status breakdowns and trend charts.
Customer Service Dashboard in Excel
- Customer Satisfaction Dashboard in Excel – Measure CSAT, NPS-style scores and satisfaction drivers across segments.
Customer Satisfaction Dashboard in Excel
- Customer Service Request Tracker in Excel – Capture and follow service requests from intake to closure.
Customer Service Request Tracker in Excel
- Customer Address Book and Follow Up System V1.0 – Organise contacts and schedule follow-ups so nothing slips through the cracks.
Customer Address Book and Follow Up System V1.0
- IT Services Dashboard in Excel – Monitor IT service delivery, SLAs and team performance at a glance.
IT Services Dashboard in Excel
- Customer Support Dashboard in Excel – A polished support command-centre with KPIs, channel analysis and trends.
Customer Support Dashboard in Excel
💡 Smart Comparison — Individual vs Bundle
| # | Template | Platform | Individual Price |
|---|---|---|---|
| 1 | IT Support Ticket Dashboard | Excel | $17.99 |
| 2 | Customer Complaint Tracker | Google Sheets | $6.99 |
| 3 | Customer Service Dashboard | Excel | $17.99 |
| 4 | Customer Satisfaction Dashboard | Excel | $17.99 |
| 5 | Customer Service Request Tracker | Excel | $6.99 |
| 6 | Customer Address Book & Follow Up System | Excel | $19.99 |
| 7 | IT Services Dashboard | Excel | $17.99 |
| 8 | Customer Support Dashboard | Excel | $17.99 |
| Individual Total | $123.92 | ||
| Bundle Price (Save 40%) | $73.99 | ||
⚙️ How to Use the Customer Service & Support Bundle
- 📥 Download & unzip the bundle — every template is included as a separate file.
- 🖥️ Open in Excel or Google Sheets depending on the template.
- 📝 Enter your data into the clearly marked input sheets.
- 📊 Watch the dashboards update automatically with KPIs, charts and trends.
- 🎨 Customise colours, fields and KPIs to match your team and brand.
👥 Who Can Benefit from This Bundle
🧑💼 Support Leads – standardise tracking and reporting across the team
📈 CX Managers – monitor CSAT, complaints and SLAs in one place
🎧 Helpdesk & Call-Centre Teams – log and resolve tickets faster
🖥️ IT Support & MSPs – deliver client-facing service reporting
🏢 Small Businesses – run professional support operations without expensive SaaS
Get all 8 customer-service templates today and save 40%
🔁 Click here to read the detailed blog post
Click here to read the detailed blog post
🎥 Visit our YouTube channel for step-by-step video tutorials
Compatibility and Requirements
- Seven of the eight templates work in Microsoft Excel desktop (Excel 2016 or later, or Microsoft 365).
- The Customer Complaint Tracker works in Google Sheets. You need a free Google account and a web browser.
- The Excel dashboards use charts and KPI cards. Microsoft explains how to build and edit charts in Create a chart from start to finish.
Frequently Asked Questions
How many templates are in the bundle?
Eight templates: the IT Support Ticket Dashboard, Customer Complaint Tracker, Customer Service Dashboard, Customer Satisfaction Dashboard, Customer Service Request Tracker, Customer Address Book and Follow Up System V1.0, IT Services Dashboard and Customer Support Dashboard.
Which templates run in Google Sheets?
The Customer Complaint Tracker is the Google Sheets template. The other seven are Excel files.
Can I use the templates to track tickets and complaints?
Yes. The IT Support Ticket Dashboard and the Customer Service Request Tracker cover tickets and service requests. The Customer Complaint Tracker logs and categorizes complaints.
How do I measure customer satisfaction?
Use the Customer Satisfaction Dashboard in Excel. It shows CSAT and NPS-style scores and the drivers behind them across segments.
How much do I save compared with buying each template?
Bought separately the templates cost $123.92. The bundle is $73.99, which saves $49.93 (40%).
Related Customer Service Templates
- Customer Service Dashboard In Google Sheets: the service dashboard for Google Sheets users
- Customer Service Request Tracker in Google Sheets: the request tracker in Google Sheets
- Customer Service KPI Dashboard in Power BI: customer service KPIs in Power BI
- Customer Support SLA KPI Dashboard in Excel: SLA tracking for support teams
- Customer Support Report in Excel: a support report in Excel
Browse all Excel dashboards and template bundles.
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