The Junk Removal Services KPI Scorecard in Google Sheets tracks 10 junk removal KPIs in five groups (Sales & Revenue, Operations, Cost & Disposal, Sustainability and Customer) on one page of traffic-light cards, each with a 12-month mini chart. A KPI Trend page charts any KPI against Target and prior year (PY), and the sample file ships with 120 monthly records (10 KPIs x 12 months).
This is the KPI scorecard edition for haulers and clean-out crews: a month-picker scorecard plus a KPI Trend page, built with ordinary sheet formulas. You buy it once and own the file.
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🔑 Key Features of the Junk Removal Services KPI Scorecard in Google Sheets
🎯 Three selectors on one page. Month (Jan to Dec), MTD or YTD, and Target or PY. Every card recalculates from the Input Data tab with ordinary formulas: no Apps Script, add-ons or macros.
🚦 Direction-aware traffic lights. Seven KPIs are upper-the-better (UTB) and three are lower-the-better (LTB): Disposal Cost per Cubic Yard, Fuel Cost per Job and Customer Complaint Rate. For UTB, a variance at or below 0% is red, up to 10% amber and above 10% green; LTB uses the mirror rule, so higher tipping fees turn red.
📈 Full detail on every card. Actual value, Target or PY value, change, change %, an arrow and a 12-month mini column chart with the selected month shown in green.
📊 KPI Trend page. Pick a KPI to see its group, unit, type, formula and definition above two charts: Actual vs Target vs PY (MTD) by Month and Actual vs Target vs PY (YTD) by Month.
✏️ Simple monthly data entry. Input Data holds MTD and YTD Actual, Target and PY for each month. YTD is typed, not calculated, so you decide whether a YTD figure is a running total or an average.
📦 What’s Inside the Template
- 💰 Sales & Revenue: Average Job Revenue ($), Quote-to-Booking Rate (%), Repeat & Referral Jobs (%)
- 🚚 Operations: Jobs per Truck per Day (#), Truck Load Utilization (%), On-Time Arrival Rate (%)
- 🗑️ Cost & Disposal: Disposal Cost per Cubic Yard ($, LTB), Fuel Cost per Job ($, LTB)
- ♻️ Sustainability: Landfill Diversion Rate (%)
- 😊 Customer: Customer Complaint Rate (%, LTB)
Page 1: Scorecard
Ten cards in two rows of five. With December, MTD and Target selected, the sample shows 4 green, 3 amber and 3 red lights: Average Job Revenue reads 397.0 against 341.4 (green, up 16.3%), Jobs per Truck per Day 5.8 against 6.1 (red, down 4.9%), and Disposal Cost per Cubic Yard 25.5 against 21.9 (red, because a higher disposal cost is worse).
Page 2: KPI Trend
Select KPI, KPI Group, Unit, Type, Formula and Definition boxes sit above the MTD and YTD charts. The sample shows Average Job Revenue, a UTB dollar KPI in the Sales & Revenue group.
Page 3: KPI Definition
All 10 KPIs with KPI Group, Unit, Formula, Definition and Type, for example Truck Load Utilization = Cubic Yards Hauled / Truck Capacity Available x 100, and Landfill Diversion Rate = Weight Donated or Recycled / Total Weight Collected x 100.
Page 4: Input Data
Ten blocks, KPI-1 to KPI-10, each with 12 monthly rows of MTD and YTD Actual, Target and PY. This is the only sheet you type into.
The file also has Read Me, Color Settings, Support and Trend_Support tabs.
⚠️ Known issues in this build: the Month drop-down lists “June” and “July” while Input Data uses “Jun” and “Jul”, so choosing either month blanks the cards until you edit the drop-down (step 2 below). Color Settings is a reference table only and is not linked to the lights; the live bands are in the Support tab (Y4:AE6), even though the Read Me says Color Settings. All figures are fictional sample data.
📊 Google Sheets Scorecard vs. Excel vs. Field Service Software
| Feature | This scorecard (Google Sheets) | Excel KPI workbook | Field service software (Jobber / Housecall Pro) |
|---|---|---|---|
| Cost | ✅ One-time payment | One-time, plus Excel licence | Recurring subscription |
| Platform | ✅ Browser, any OS | Desktop Excel | Vendor apps |
| Setup time | ✅ Minutes | Minutes | Days to weeks |
| Team sharing | ✅ Native link sharing | File attachment | Per-user seats |
| Customisable KPIs | ✅ Names, units, formulas, UTB/LTB | ✅ Yes | Within vendor limits |
| Landfill diversion and disposal cost KPIs | ✅ Built in | Depends on the workbook | Usually needs custom reports |
| Dispatch, booking, invoicing | No, monthly totals only | No | ✅ Yes |
For owners who want a monthly KPI review without another per-seat subscription, this Google Sheets KPI scorecard sits in the sweet spot.
👥 Who This Template Is For, and Who It’s Not For
✅ Built for: owners and operations managers of junk removal, hauling, clean-out and dumpster-free pickup businesses who hold a monthly review and want revenue, truck productivity, disposal cost, diversion and complaint figures on one shared page.
❌ Not for: businesses that need dispatch, online booking, route planning, customer records or invoicing, or several years of history in one file.
⚙️ How to Use the Scorecard
- Open the PDF in your download, click the Google Sheets link and choose Make a copy.
- On the Scorecard tab select cell N1, open Data > Data validation and change “June” and “July” to “Jun” and “Jul”.
- Edit the KPI Definition sheet to match your business, keeping KPI names identical in the Input Data blocks.
- Replace the sample MTD and YTD Actual, Target and PY figures with your own.
- Pick a month, MTD or YTD and Target or PY, then open KPI Trend for any KPI’s history.
💼 Real-World Use Cases
Derek runs four junk removal trucks in a mid-size city. At month end he checks Jobs per Truck per Day and Truck Load Utilization against target, then shares a view-only link with his crew leads.
Priya manages a clean-out company that donates furniture. When Disposal Cost per Cubic Yard turns red she opens KPI Trend and compares it with the Landfill Diversion Rate for the same months.
❓ Frequently Asked Questions
What junk removal KPIs does it track?
Ten: Average Job Revenue, Quote-to-Booking Rate, Repeat & Referral Jobs, Jobs per Truck per Day, Truck Load Utilization, On-Time Arrival Rate, Disposal Cost per Cubic Yard, Fuel Cost per Job, Landfill Diversion Rate and Customer Complaint Rate.
How long does setup take?
A minute to copy, a minute for the June/July fix, then as long as it takes to enter 12 months of figures for 10 KPIs.
Is it the same as the Excel edition?
No. The Junk Removal Services KPI Scorecard in Excel uses a different KPI set (for example Volume Hauled and Disposal Cost per Ton) and adds a KPI Analysis page. Choose by platform and by the KPIs you report.
Can I change the traffic-light thresholds?
Yes, in the Support tab RAG table (Y4:AE6). The Color Settings tab is not linked in this build.
Does it replace field service software?
No. It reports monthly figures you enter; it does not dispatch trucks, take bookings or invoice customers.
👤 About the Author
Built by PK, Microsoft Certified Professional with 15+ years of Excel, Google Sheets and Power BI experience. Founder of NextGenTemplates, reaching 300K+ subscribers across YouTube channels (@PKAnExcelExpert, @NextGenTemplates, @NeoTechNavigators).
🔗 Explore Related Templates
🧾 Also for junk removal: the Junk Removal Services KPI Scorecard in Excel (a different KPI set) and the Junk Removal Services KPI Dashboard in Excel, a month-picker KPI dashboard layout.
🚛 Same scorecard layout for neighbouring trades: Moving Company KPI Scorecard in Google Sheets, Demolition Services KPI Scorecard in Google Sheets and Waste Management KPI Scorecard in Google Sheets.
📂 Browse every Google Sheets KPI template.
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📅 Last updated: September 2026
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