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Customer Service and Support Customer Feedback KPI Dashboard in Excel
₹1,999.00Original price was: ₹1,999.00.₹1,499.00Current price is: ₹1,499.00.
Supercharge your customer service strategy with our Excel-based KPI Dashboard! 🚀 Track, analyze, and improve customer feedback like a pro—all in Excel.
🔹 📊 Real-Time Dashboard – Auto-updates with monthly dropdown 🔹 📉 KPI Trend Sheet – Deep dive into specific metrics 🔹 ✅ Conditional Formatting – Visual up/down arrows for instant insights 🔹 🧾 Actual Input Sheet – Input monthly performance easily 🔹 🎯 Target Sheet – Set and monitor service targets 🔹 📅 Previous Year Tracker – Compare year-over-year performance 🔹 📘 KPI Definition Sheet – Keep your team aligned with standard terms 🔹 📥 Plug-and-Play Template – No technical skills required 🔹 📌 Perfect for Any Team – Customer service, support, QA, operations 🔹 💡 Works in Excel – No need for BI tools or coding!
Excel Pivot Tables & Dashboards: Basic to Advanced
From your first Pivot Table to the Data Model, DAX, Power Query and a one-page KPI dashboard. 11h 51m of video by PK, with practice files, quizzes and a capstone.
In today’s Customer Service and Support Customer Feedback KPI Dashboard hyper-competitive landscape, businesses must do more than just collect feedback—they must act on it. This dynamic, ready-to-use Excel dashboard helps your team track and improve performance by turning raw feedback into meaningful KPIs that drive real decisions.
Microsoft Excel 2016 or later on desktop (Microsoft 365 recommended). Many of our formula templates also open in Excel 2013 and Excel for the web - the exact requirement is listed in this product's description.
Does it work on Mac?
Yes. Formula-based Excel templates (no macros) work in Excel for Mac 2016 or later.
Does it work on mobile or Excel Online?
You can view it in the Excel mobile app and Excel for the web, but for entering data, using slicers and refreshing pivots we recommend desktop Excel.
How do I add my own data?
Replace the sample rows on the data sheet with your own (keep the column headers), then click Data > Refresh All so every chart and pivot updates.
Some sheets are protected - how do I edit them or change the logo?
A few of our trackers, data entry systems and dashboards protect sheets so formulas are not overwritten by mistake. Go to Review > Unprotect Sheet - most have no password. If Excel asks for one, message us with your order number and we will share it straight away.
How many records can it handle?
It has been tested with several thousand rows and suits normal small-business volumes. Excel itself handles over 1 million rows.
Is it a one-time payment or a subscription?
One-time payment. No subscription, no per-user fees and nothing to renew - the file is yours to keep.
How do I get the file after payment?
Instantly. The download link appears on screen after checkout, is emailed to you, and stays under My Account > Downloads on our website. If the email does not arrive within a few minutes, check your spam or promotions folder.
Is a user manual included?
Most of our newer products include a PDF user manual in the download. If yours does not have one, message us with your order number and we will send it.
Do I get free updates?
Bug fixes are always free - if something does not work as described, we fix it and send you the corrected file. New versions with new features are not included in the price, unless this product's description says otherwise.
Can you customise it for me?
Yes. Small changes to this template (your columns, categories, logo, colours, minor layout) cost the template price plus $40-80 (Rs 3,000-6,000 + GST), quoted once you send your list. A fully custom build is usually $100-200 (Rs 8,000-18,000 + GST) with two revision rounds. Email your requirements to [email protected] or message us on WhatsApp.
Can I use it for my business or my clients?
Yes, for your own personal or internal business use, for as long as you like. Reselling or redistributing the template is not allowed.
What is your refund policy?
Because these are digital downloads, they are non-refundable once delivered - except when the product does not match its description (report it within 48 hours of purchase) or there is a technical problem our team cannot fix within 72 hours. Email [email protected] with your order number.
How do I get help?
Email [email protected] (Mon-Fri, 10 AM-7 PM IST) or message us on WhatsApp +91 80770 90260 (chat only, no calls). Please include your order number.
Still have a question? Click Need help? at the bottom-left to ask our assistant, or message us on WhatsApp.
Application
MS Excel
Template Type
KPI Dashboard
Price
Paid
Business Or Department
Customer Service
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