Overview
This Cancellation and Refund Policy outlines the conditions related to the purchase and usage of digital products available through our website. By completing a purchase, you acknowledge and agree to the terms of this policy.
Digital Products
All products available on our website are digital and downloadable in nature. Therefore, these products are delivered immediately upon purchase confirmation.
Cancellation Policy
Due to the immediate access and digital nature of our products, orders cannot be canceled once the purchase is confirmed and access to the digital content is granted.
Refund Policy
We do not offer refunds or exchanges for digital products once they have been purchased and delivered, given the intangible nature of digital goods. Please ensure that you read the product description carefully and understand clearly what you are purchasing.
Exceptions
A refund may only be considered if:
- The digital product delivered is not as described on our website, and you notify us within 48 hours of purchase.
- There was a proven technical fault preventing you from accessing the product, and our support team was unable to resolve this within 72 hours after being notified.
To request consideration under these exceptions, please contact our customer support immediately at [Your Support Email Address]. Provide your order details, proof of the issue, and any supporting documentation.
Changes to this Policy
We reserve the right to modify or update this Cancellation and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting to our website.
Contact Us
If you have any questions about this policy, please reach out to us at:
- Email: info@NextGenTemplates.Com